FAQ

Frequently asked questions about the Ministry of Hair Online Store

For all queries regarding salon services, please contact us here

Which browsers can I use to view the Ministry of Hair Online Store?
The website is compatible with the latest versions of Safari, Firefox, Chrome and Internet Explorer. We recommend using Google Chrome.

How do I report an error on the website?
Thanks for letting us know, you can send us an email at info@ministryofhair.co.nz

How can I track my order?
When we dispatch your item(s) we will send you an email with a link to track your order. Alternatively, if you logged in when your purchased your item(s) you can log in online and track your order from there.

How long will delivery take?
Delivery will take approximately 5 business days, and a signature will be required upon delivery unless you have stated otherwise. 

How much will it cost to deliver my item/s?
Delivery is FREE throughout New Zealand for all orders over $50. For orders below $50 the delivery cost is $5.

Why is a product out of stock online?
When a product is on the website but out of stock online it means that we are temporarily out of stock and more is on the way, so check back soon.

I have a question regarding my order, who can I contact?
You can email us at info@ministryofhair.co.nz